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  • Naveen S G

Increase your bookings with a flexible mobile-first appointment scheduling software

Updated: Dec 11, 2022

Appointments take time, but scheduling shouldn’t. Customized appointment scheduling as per your business requirements can make a huge difference to the way your business functions, along with providing a seamless experience for your clients. Online appointment scheduling software simplifies scheduling for your clients by enabling them to schedule quickly, whenever they need your services. It also enhances your online presence.

Current Challenges

It is true that many people, particularly younger generations and working professionals, are comfortable using email addresses as a form of identification and communication. However, it is also important to consider that not everyone is comfortable using an email address, and asking them to do so may create friction or obstacles in the appointment booking process. For example, people who are not familiar with the internet or who do not use email regularly [people in the informal sectors or retired professionals] may find it difficult or intimidating to book an appointment using an email address. In such cases, using a mobile phone number as a form of identification may be a more convenient and accessible option.

In the mobile-first business world, a mobile phone number has come to be widely accepted as a mode of customer identification for a number of reasons. For one, most people have a mobile phone and are familiar with using it to communicate and access information. Additionally, mobile phone numbers are unique and can be easily verified, making them a reliable form of identification. Furthermore, using a mobile phone number allows businesses to communicate with customers via text message or phone call, which may be more convenient and efficient than using email.

None of the traditional scheduling applications support appointment booking using just a mobile number. For local businesses such as real estate agents, doctors, dentists, and lawyers, a mobile number is their key customer identifier and appointment booking using just a mobile number provides a hassle-free scheduling experience for their clients.

Overall, it is important for businesses to consider the needs and preferences of their customers when it comes to booking appointments. While using an email address may be convenient for some customers, it may not be the best option for everyone. By offering a range of identification options, including the use of a mobile phone number, businesses can provide a more flexible and user-friendly appointment booking process that meets the needs of a diverse customer base.

Increase your bookings by reducing the customer friction

Booking a meeting on the fly is now easier than ever before! All you need is the mobile number of the person you want to meet with, and you're good to go. No more back-and-forth messaging or coordinating through a third party. This is a huge time saver and makes meeting coordination much simpler. Leadmonk Appointment Scheduling Software gives the flexibility to schedule an appointment without needing a customer's email address, as specifying a customer’s mobile number can do the trick in a few seconds.

The flexibility to book an appointment using a mobile number or email address without the back and forth reduces the booking friction for the customers and makes the process much simpler for everyone involved. Leadmonk is the only appointment scheduling software in the market that provides this flexibility.

Even if your customer books a meeting using his mobile number, a meeting will automatically be created by Leadmonk in your connected calendar (Google/Outlook). This is to ensure double booking does not happen and your appointment history is saved in your calendar. You or your invitees can easily schedule, reschedule, and cancel appointments. Leadmonk is good in traditional email bookings too.

Appointment reminders are essential for ensuring that your appointments go off without a hitch. Give the flexibility to your customers to choose between WhatsApp and SMS to receive appointment notifications.

Use custom intake forms to collect the details you want as part of the appointment booking. You can collect payments when appointments are booked with Stripe and reduce no-shows.

Leadmonk provides a frictionless booking experience to your overseas clients with automatic time zone detection, and popular video conferencing tools integration.

Meet one-on-one or in a group or as a team (One-on-One, Group, Collective and Round Robin). Leadmonk supports all meeting combinations.

Create more bookings by putting your online appointment schedule in all the places clients search and sign up for your business services—whether it’s on your online booking site, through your branded app, social media, or even via text message.

A "forever-free plan" is there when you have just the basic appointment booking requirements. The professional plan provides advanced scheduling features.

LeadMonk meets appointment booking requirements of customer-facing teams such as Sales, Marketing, Customer Success, and Freelancers/Consultants. It can also be used to manage bookings of Meeting Rooms and shared resources.

It is also suitable for industry sectors such as Doctors, Dentists, Chiropractors, Entrepreneurs, Educators, Coaches, Recruiters, and Professional Services companies such as Legal, Accounting, and Real Estate.

Leadmonk is perfect for any person or business no matter if you are starting off or have been around for a while. It provides all the features you need to stay on top of your scheduling. Save time on scheduling. Spend time on the things that matter.

Check to know more.

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